Privacy Policy

Last Updated: March 2026

This Privacy Policy explains how The Honest Remodeling Calculator collects, uses, and protects your personal information. By using our services, you agree to the practices described in this policy.

1. Who We Are

The Honest Remodeling Calculator ("HRC," "we," "us," or "our") is an independent home remodeling advisory service based in Texas. We operate at honestremodelingcalculator.com. You can reach us at info@thehonestcalculator.com.

2. Information We Collect

We collect information you provide directly to us when you:

Book a consultation (name, email, phone, property address, project details)
Upload photos or documents related to your project
Use our free online estimator tool
Contact us by email or through the site

We also automatically collect basic usage data (browser type, pages visited, session duration) through standard web server logs to improve our service.

3. How We Use Your Information

To schedule and conduct your consultation
To prepare cost estimates and supporting materials for your session
To send you your consultation summary and estimate via email
To respond to your questions and requests
To improve our tools and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Payment Information

Payments are processed securely through Stripe and Calendly. We do not store your full credit card number on our servers. Stripe's privacy policy governs how your payment data is handled.

5. Photos and Documents You Upload

Files you upload (project photos, plans, prior estimates) are stored securely and accessed only by your assigned HRC advisor for the purpose of preparing your consultation. Files are not shared with contractors, suppliers, or any third party.

6. Third-Party Services

We use the following third-party services to operate our platform:

Service	Purpose	Privacy Policy
Calendly	Appointment scheduling	calendly.com/privacy
Stripe	Payment processing	stripe.com/privacy
SendGrid	Email delivery	sendgrid.com/privacy
Zoom	Video consultation sessions	zoom.us/privacy

Each of these services has its own privacy policy governing data they collect.

7. Data Retention

We retain your consultation records and uploaded files for up to 3 years to allow for follow-up questions or future projects. You may request deletion of your data at any time by emailing us.

8. Your Rights

You have the right to:

Request a copy of the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data
Opt out of any marketing emails

To exercise any of these rights, email us at info@thehonestcalculator.com.

9. Cookies

We use session cookies to keep you logged in during your visit. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though some features of the site may not function correctly without them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top. Continued use of the site after changes constitutes your acceptance of the updated policy.